Help and FAQs
Currently we only ship to the United States, Canada, parts of Europe and the Caribbean. But our future goal is to ship to any country to expand.
Once you complete your order you will be emailed a link to track the journey of your cap.
Typically, 2-4 business days after payment is received. If you are experiencing difficulty with this order, please submit a query via our Contact Us form with the order number included.
At Wears My Cap, we want you to love your purchase! However, if you are not completely satisfied with our product, you may return it within 30 days of receiving your order for a full refund. Please note that return shipping costs are the responsibility of the customer. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Please allow 5-7 business days for the refund to reflect on your original method of payment. To be eligible for a refund the cap must be in brand-new condition with no signs of extreme adventures or accidental dips in the ocean. To start a return, you can contact us at support@wearsmycap.com. Exceptions - Unfortunately, we do not accept returns on sale items or gift cards.
Hand Wash! - Use a damp cloth or soft brush with a mild soap to gently clean small stains. No need to dunk the whole hat Machine washing can warp the shape of your hat especially structured caps like these ones.
Nope! - Instead trying patting the cap dry with a towel. Let it air dry over a rounded object like a bowl to maintain its form. Avoid direct sunlight (unless you're going for that sun-faded vibe.)
Stuff the crown with socks or tees to maintain its shape, then lay it brim-side down in your suitcase. You’ll thank us when your cap lands in perfect form!
The ideal time to see Japan’s cherry blossoms (sakura) is usually late March to early April, but the timing shifts depending on where you go.
Japan, South Korea, some parts of Europe and the Middle East. When in doubt – ask a local.
Generally speaking caps are ok unless you are dining at an upscale restaurant. Destinations such as South Korea, Japan, The Middle East and parts of Europe may have stricter rules. When in doubt – ask a local.
December – April allows you to avoid the rainy season while enjoying lots of sunshine.
North America (US, Canada, Mexico)
You can either use the contact form or email us directly at support@wearsmycap.com.
We want your browsing and shopping experience to also be educational. We have made assumptions in the past about the geographic location of an island or a country and found out that we were very wrong.
No, we are simply people who love traveling and want to share our travel experiences while elevating yours.
Yes, visit our destination wedding collection and submit a query or send us an email at sponsorme@wearsmycap.com and we can discuss supplying caps for your destination wedding.
Heck yeah! Send us a few lines explaining why your trip should be sponsored OR send us your group's social media handle to help us get a better idea of how much trouble our caps might be getting themsevles into. [Hint - the more trouble, the better]